Privacy Policy
Effective date: April 16, 2026
Golden Tree Cannabis (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and regulations set out by the Alcohol and Gaming Commission of Ontario (AGCO).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our mobile application, or interact with us in-store.
1. Information we collect
We may collect the following types of personal information:
a) Personal identification information — name, phone number, email address, and date of birth (for age verification in accordance with Ontario cannabis laws).
b) Transaction information — purchase history, product preferences, and loyalty or rewards participation.
c) Technical information — IP address, device type, browser type, and app usage data.
d) In-store surveillance — video recordings within our retail locations (including stock room, office, and behind counters) for security, regulatory compliance, and loss-prevention purposes.
2. How we use your information
We use your personal information to:
- Verify your age and identity in compliance with Ontario cannabis laws.
- Process orders, payments, and deliveries.
- Provide customer service and respond to inquiries.
- Operate and improve our loyalty and rewards programs.
- Send promotional offers and updates (where you have consented).
- Maintain the security of our stores, staff, and customers.
- Comply with legal and regulatory obligations.
3. Disclosure of information
We do not sell your personal information. We may share information with:
- Service providers that help us operate our business (payment processors, delivery partners, IT and analytics providers), under strict confidentiality.
- Regulatory authorities, including the AGCO, where required by law.
- Law enforcement, where required to comply with a lawful request.
4. Data retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law and AGCO regulations.
5. Security
We use appropriate physical, technical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, or modification.
6. Your rights
You have the right to access, correct, or request deletion of your personal information, and to withdraw consent to marketing communications at any time. To exercise these rights, contact us at the address below.
7. Cookies and tracking
Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can disable cookies in your browser settings, though some site features may not work as intended.
8. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” at the top of this page indicates when it was last revised.
9. Contact us
Questions or requests about this Privacy Policy or your personal information can be sent to info@goldentreecannabis.com.